Being too critical is usually seen as a weakness because it can damage relationships and make you difficult to work with. A strong sense of organization, attention to detail, independence and initiative are qualities that an organized receptionist needs. 3 August 2014. Good communication skills -Ability communicate effectively, both orally and in writing with co-workers and clients. The goal of your response is to show the interviewer that you are self-aware, reflective, and can readily identify areas for improvement. The ultimate guide to receptionist job interview questions, with 20 example job interview questions and answers for receptionists. Select an attribute and come up with a solution to overcome your weakness. As a receptionist, your communication, organization, and multitasking skills have to be top notch. you weakness is that you are scared to tell your weaknesses but you think its okto ask everybody else's Why do you think you are the best peron for the receptionist job? In this scenario, you could answer the question about weaknesses in an interview like this: "I've always been on the design side of things and haven't had much experience with content development, so I'd say that's a weakness for me. . Preparing facilities, directing and welcoming visitors, sorting mails, and answering phone calls is part of the Receptionists duties. Taking on too many projects at once. Inexperience with specific software or a non-essential skill. The weakness question is more important than the strength question because it requires you to point out something negative about yourself. 1 Answers. On that basis, we recommend you prepare answers to specific behavioural interview questions that may arise assessing your competence in these areas. Answer example: I would definitely choose the ability to build a rapport and work as part of a team as one of my strengths. By getting to know their colleague's schedules, they can better anticipate how busy they are on a given day. Therefore, well-organized, pleasant, and attentive candidates are usually considered for the Receptionist job . Examples of weaknesses on the job. The question is a good opportunity for you to focus on your professional goals, speak about your skills, achievements, and . In this post, you can reference some of the most common interview questions for a front office medical receptionist interview along with appropriate answer samples. Progressing within the company. Social Connections. Some people may be too agreeable and try to please everyone. . Let's find your TOP 3 WEAKNESSES together below! A Particular Hard Skill. Receptionists work at an organization's front desk, so they're the first point of contact with and act as the face of the business. 3. This question comes in many forms and is often the first question in a job interview. Weaknesses are tricky to talk about, so you need to be careful when sharing examples of yours. Working on the front desk of an office or a company, one gets to interact with hundreds and thousands of people coming from various backgrounds and of contrasting attitude and behavior. For example: "I pride myself on being a 'big picture' guy. 1. Here's an example of a well-written receptionist personal statement: Customer-focused Receptionist with 5+ years of experience working in the public and private sectors. I work too hard sometimes. Written by Heather Douglass on April 19th, 2021. . When you are asked. Dedication. But if they do, then this needs to be emphasized - It's not all fun and games. I get so focused on the phone's functions that I don't engage well with callers." But don't stop there. TIP #1 - Your ability to remain calm, composed and follow strict rules and procedures will be assessed during the Medical Receptionist interview. Terry Penny, a Professional . Expert Answers: A receptionist is an employee taking an office or administrative support position. Not creative enough. 01 Lack of patience is a major weakness of mine. You don't want to knock yourself out of contention for the job because the interviewer thinks you're not qualified. Continuous Learning. Tendency to take on too much responsibility. You certainly wouldn't want to give this answer if you're interviewing for a job as a software engineer. All guests will go through the receptionist's office, including employees, clients, customers, and other stakeholders. 3. Pitfall #3- Passing Yourself Off as Perfect I am not very good with technology This is a good answer for those who are not interviewing for jobs that require proficiency with technology and systems. Leadership. It is for this reason that all team members must be aware of one another's needs and job tasks as well as communication strengths and weaknesses. This is where you want to turn a negative response into a positive. Make sure to look them in the eye during the interview and engage directly. They take care of both office guests and employees alike, and make it look like a breeze doing so. They also want to know that you embrace opportunities to grow and improve. Here are some of the most common common Receptionist skills required for many job postings by companies seeking Receptionists. Instead, it may seem like you don't respect the question enough to give it serious thought. Struggle to ask for help. Versatility. Time management. For example: "I have a tendency to get a bit flustered with new phone systems. Otherwise, it may come across as a way to hide something. Example: "I have always been timid by nature. Suggestion - Begin your response by stating that you are a passionate presenter and sometimes your passion has lead you to rush a presentation. You're hard to work with 2. Don't Let Your Guard Down. (It's easy to take an online course and get better at a program.) If you need more job interview materials, you can reference them at the end of this post. A receptionist commonly works at the front desk of an organization and is the first point of contact between customers and staff members of the company. Describe how much privacy means to you and how you comply with various healthcare regulations. With strong competition for receptionist jobs, you'll need to make sure you've prepared your answers in advance to give you a stronger chance of acing your job interview . Here's the thing: Chances are, telling a hiring manager that perfectionism is your greatest weakness won't surprise him or herand it might come off as sounding like an overly rehearsed clich. However, I'm a quick learner, and I believe I could improve my writing skills if I ever needed to . On the top of that, you can say that you try to improve on your weaknesses (attending evening computer classes, getting feedback on your work and trying to rid of your weaknesses, etc), to show them your great attitude to yourself, and your personal development. Keeping things in order, meeting appointments, and having your ducks in a row is challenging for you. You do want your answer to be honest, but as . By the time the recruiter asks this question, you're feeling more comfortable. First, you'll state the weakness. 2. How do you Plan to Motivate Yourself? According to Robert Half research, tech-savvy receptionists are in high demand. 5) Never been a no call, no show employee. Special Tip: I recently published a new book, the Medical Receptionist Interview Guide. So, I have been working towards becoming confident in providing productive and thoughtful feedback.". Tell me about your customer service experience. What They Want to Know: The interviewer wants an overview of your customer service experiencehow many years, specific examples, and which skills you are comfortable using to resolve problems. Our Update History for Medical Receptionist . 2. You need to show your ability to approach patients and their records with the best privacy and security practices in place. Seeks individual coaching only when an area of weakness has been identified by someone else 52. Examples of weaknesses ( if they aren't related to the job) include patience, organization, public speaking, being overly sensitive, delegating tasks, or specific programs. The answer "perfectionism" won't cut it when talking about your biggest weakness because it's not a real weakness. This means that, very often, you will be dealing with distressed or upset people, who are in pain or scared. Though it is indirect in nature and does not involve any verbal communication it forms the base of your personality. How to Answer "What are Your Weaknesses?" Going with a joke answer - like saying, "Chocolate cake is my greatest weakness" - isn't probably going to turn out like you hope. Tip #1: Mention and explain your weakness. Your mind tends to wander, and this seeps into your productivity. A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. Do you know how to answer what are your weaknesses? While being humble when working with others can be . You focus on the wrong things 4.. If you're having trouble even thinking of a weakness to base your answer on, here are some examples of weaknesses that might ring true for you: Indecisiveness Not asking for help Paying too much attention to detail Saying yes to too many things Lack of organization Lack of time management Timidity Wanting to please everyone all the time 10. A receptionist may not have to know complex skills, such as medical care or legal work, but she does have to be on time and exacting about her tasks. Put yourself in the position of a patient. Creativity. Avoid strengths that are weaknesses. When I'm working on a project, I forget about everything else until the project is done.". A receptionist cannot run late because the company's front desk cannot be left unmanned. Nervousness about public . If they don't, then probably it's time to hire a new receptionist. Difficulty Asking Questions. I don't even have a social life anymore. Remember, the recruiter's job is to decide whether or not you go on to the . Here are some of the weaknesses that are generally discussed. Essential telephone etiquette knowledge. Here is a list of the most common responsibilities of a receptionist: Greeting visitors. Resume Preparation: Preparing an appropriate resume for the post of a receptionist is considered as the first step towards going for an interview. Receptionist, from PeterConnects, is a telephone operator console that streamlines call handling from a single, integrated 'pane of glass'. Managing security and telecommunications systems. Experiencing a lack of confidence can sometimes cause inefficiencies in your work. Knowledgeable Energetic. For example, you might feel too unqualified to speak up at an important meeting when your idea could help the team achieve a goal. Highlight your ability to handle multiple calls and diverse customers while remaining professional and composed. As a receptionist is the first who contact a person makes with a hotel, so it is very important for receptionist to give a good first expression. Lack of confidence is a common weakness, especially among entry-level candidates. Skilled receptionists could make up to $45,000 a year when working in a specialty facility or gaining on the job experience. Manage the greeting and scheduling of visitors to the hospital As a receptionist, you are the first person that a patient meets/sees when they arrive. Stress the Importance of the Job Show that you have pride in being punctual and detail-oriented. How many calls did you take on an average day in your last job? Interview questions were first added on August 18th, 2017. How being a perfectionist really is your biggest weakness Sarah Landrum June 13, 2018 Table of Contents: 1. You also don't want to come across as too arrogant and perfect, because almost nobody is. A receptionist must also be able to work independently, keep herself on track and accomplish her tasks without direct supervision. Your receptionist is at once the client-side face of your company, and the administrative grease that keeps the machine running. No difficult or unexpected questions. Here are 20 medical receptionist interview questions and answers to help you ace your next interview. Don't let your guard down. But of course, that means polishing your resume and making a great first . Maintain confidentiality, provide complete and accurate information. Make sure you can give specific examples to demonstrate why you say that is your strength if probed further. Determination. 1. One of the biggest frustrations with being a receptionist is that it can be a redundant job. Once you've briefly described the weakness, you'll go on to describe how you're tackling the issue. Receptionist Interview Questions - skills and experience 1. Honesty. The ability to prioritize is essential, as the nature of the job requires frequent multi-tasking. You don't go for it 3. Be honest and choose a real weakness. Company is very big on customer service and going the extra mile to make guests. Trustworthiness The best receptionists are adept at organization, have a strong suite of generalist technical skills, emotional intelligence and the ability to handle multiple different tasks. The following are good example answers of weaknesses in a job interview: A piece of software you're just beginning to learn or aren't yet familiar with A certain programming language that you're. Medical Receptionist Interview Questions (With Example Answers) The role of a medical receptionist is not for the faint of heart, but if you're a people person and thrive in a busy and demanding work environment, you can find great success in this job, especially if you know the company culture is right for you.. SO, here are ten thoughts that have passed through a receptionist's mind at least once. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. While answering such questions you should discuss your previous employment experiences. Sample Answer: " It is fair to say disorganization is my biggest weakness, and it has been a struggle in the past. I have to admit I sometimes miss small details, but I always make sure I have someone who is detail-oriented on my team." Handling queries and complaints via phone, email and . It also doesn't offer much of a true insight into your work style or personality (especially if half the other candidates are giving the same response). Perfectionism can never be attained it's a fear-based pattern that leads to short-term rewards like getting the job done early and exceeding expectations. 1 Answers. Hotel Receptionist was asked. If you're preparing for an interview for this role, there are a variety of questions an interviewer is likely to ask you to gain insight into your experience, skills and effectiveness. Organization. Tip #2: Ensure that your answer also captures ways you are working towards solving the problem. Con: Most offices alternate from being overwhelming busy to mind-numbingly slow. Excellent interpersonal skills. Start off on the right foot by greeting the hiring manager with a genuine smile and a handshake. 1) Always on time (or even early) for meetings and conferences. Demonstrates self-awareness and willingness to improve in areas where he or she is lacking 50. One of the most common front desk job interview questions, that most receptionists are asked is " Tell me about yourself ". A receptionist if deals the clients with empathy and patience can build . Medical privacy is one of the most important aspects of a medical receptionist's job.