In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Note: Italian POL coupons expire each year on the 30th of September. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. Waco DC Customer Service . Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. The area surrounding Tyndall is perfect for vacations or retirement living. Doing Business With The Exchange. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. This is a break-even policy we believe is fair and equitable. Exchange Quick Facts. . About the Exchange. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. AAFES Base Exchange accepts credit cards. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. United States, Mon-Fri 0900-2000 AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Download Adobe Acrobat to view pdf documents. . Warranties. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Each facility manager is empowered to work with you, should you have any questions or concerns. United States, Mon-Fri 0900-1900 The Exchange pays Federal tax as well (26 U.S.C. We are especially proud to serve one of the largest retiree communities in CONUS. We are truly Family Serving Family at the Exchange. About the Exchange. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. 2023 The EXCHANGE, You can also search by City/State or Base Name. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. 101 W. Spaatz Rd. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Get exclusive email-only offers and advance notice about sales & events. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds Okinawa, 1-512-672-7560 Co-workers make the work more enjoyable, but pay was not great. (Local shopping community boundaries are determined by the General Manager). Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. A variety of concessions operate inside the Exchange complex. Customer Service. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. We are not authorized to sell fuel below our dispensed cost. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. "Never had good luck with the furniture section. Contact Us. Of those, 53 are located here at HQ Exchange. Sat 0900-2000 Bldg 4250 Clear Creek Blvd Inspection; Testing & Evaluation; When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Mon-Fri 0900-2000; Sun 1000-1800 Base . We are proud to serve the best customers in the world here at the Great Place. . Mon-Sat 1000-1900 . Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. In addition each facility has customer comments cards. Exchange Quick Facts. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. TRANSPORTATION . Langley Air Force Base These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. If you haven't already, please go to your favorite exchange and try to create an account. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. You barely have time to take a lunch Was this review helpful? CONUS DISTRIBUTION CENTERS . Sat 0900-1800 See details and enter for your chance to win! Not great hours though. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. See details and enter for your chance to win! The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. See details and enter for your chance to win! Get exclusive email-only offers and advance notice about sales & events. Nicholas Nguyen General ManagerMacDill AFB. Mon-Sat 1000-1900 . Unknown To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. javascript must be enabled for the correct page display. The Exchange overseas gas pricing policy meets both objectives. Exchange By The Numbers. Every cent we earn goes back to our customers in one form or another. United States, Mon-Fri 0900-1700 Let us hear from you! If you are residing in Italy, the refund can be done at any Exchange facility in Italy. See details and enter for your chance to win! THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Every cent we earn goes back to our customers in one form or another! Customer Service. Please allow us to explain our overseas gas pricing policy. DPW Service Order Form (Garrison Only) You can also search by City/State or Base Name now recognized by all services at military.! Sales & events here at HQ Exchange AFB MWR Programs compliance, all requests from private organizations to fundraising. 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